Features

Tools designed to fit your schedule.

Scheduling

Simplify your day with our web-based appointment-scheduling software and app.

Free online booking website

Let your customers find and book your services online 24/7 with an easy-to-use website that reflects your style. Choose the colours, layout and pages that give the best first impression.

Automated email and text reminders

Send automatic appointment reminders to customers via SMS and/or email.

Google Calendar sync

Sync with your Google Calendar to automatically block personal events and avoid double bookings.

Cancellation policy and no-show fees

Create an enforceable fee policy for last-minute cancellations and no-shows.

Resource booking

Create resources – like rooms, stations or chairs – and assign them to services that require them so they get booked when clients make their appointments.

Website integration

Let customers book directly from your website by adding the booking widget, compatible with sites powered by Squarespace, Wix, Wordpress and more.

Multiple locations and multiple time zones

Sync your schedules across multiple business locations, even if your customers are in different time zones.

Processing time

Use windows of processing time to book additional appointments so you never miss an opportunity.

Multi-staff appointments and tip splitting

Let clients book multiple services with different service providers on your booking site, and streamline checkout with a single transaction and automatic tip splitting.

Class booking

Schedule single sessions or recurring classes in just a few clicks. Set your price, write out your description and define your max capacity, all from your POS.

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Point of Sale

Take secure payments with no hidden fees through the Square Appointments POS system.

Contactless payments

Accept any kind of payment, including contactless and chip cards. All your sales are integrated in your POS.

Card on File

Keep a card on file to hold appointments, require prepayment for services or charge cancellation fees.

Professional invoices

Send professional estimates and invoices with automatic customer reminders. Track those payments in real time.

Plastic gift cards and eGift cards

Introduce your business to new customers through customizable plastic gift cards. Get eGift cards free to make shopping easy for your customers.

Data security (PCI) compliance

Square complies with all required PCI standards. The information that your customers submit is encrypted to our servers.

Key in payments

Key in credit cards directly from an appointment using your phone or computer.

Next-business-day transfers

Next-business-day transfers are free.

Discounts

Offer discounts for special events or special customers.

Offline payments

Accept payments when your internet goes down or on the rare occasion that Square experiences a service outage. Please see this page for more information on dos, don’ts and compatibility requirements.

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Customer Relationships

Make connections that go beyond business as usual.

Customer profiles and notes

Build relationships with customers by keeping profiles on file. Never forget a birthday or a customer’s special preference thanks to easy-to-add notes.

Customer transaction history, texts and emails

Provide an exceptional customer service by seeing all customer communication and activity in one place with Square Messages.

Appointment and sales history

See what services and products your customers have purchased before so you can make recommendations for them in the future.

Customer loyalty program

Square Loyalty allows you to create a loyalty program to keep customers coming back. Additional fee

Attach contracts, documents or other files

Make sure the i’s are dotted with any contracts, waivers, documents or other files that contain important info.

Import existing customers

If you have customers in another database already, easily import them into Square Appointments.

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Staff Management

Empower your employees with team management tools.

Individual employee accounts

Allow your employees to log in to view and manage their calendars themselves.

Unlimited sets of permissions

Assign different sets of permissions to different roles in your store. Allow a manager to issue refunds, for example.

Team permission set

Control what your entire team sees and does with your POS to keep sensitive information safe.

Unlimited personal passcodes

Implement employee passcodes to ensure that everyone logs in to the POS securely.

Timecard reporting

Team members clock in and out at the POS so you can track their time through timecards.

Multiple wage rates

Pay different wage rates to staff members with different responsibilities or seniority.

Labour vs. sales reporting

Use labour vs. sales reports to optimize labour costs and adjust your scheduling.

Commission Tiers

Assign flat-rate or tiered commissions to each staff member based on items sold or services provided.

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Retail and Inventory

Sell products to complement your services.

Combined services and item checkout

Ring up a service and a product in the same transaction for easy checkout.

Square Online

Create a free, shoppable website in minutes with our intuitive website builder. Let customers shop entirely online or order online and pick up in-store.

Stock as many items as you want. Then quickly pull a product up on your screen at checkout with an item search tool.

Barcode scanning

Ring up sales quickly when you scan barcodes with your iPad camera or barcode scanner.

Multi-location stock management

Track stock across locations in real time. Make adjustments to stock levels and apply reasons such as Stock Received or Inventory Re-Count.

Low-stock alerts

Set low-stock thresholds for any SKU, view what’s running low from your Dashboard and receive email alerts.

Sales reports

Know how much inventory you’re moving and how much money you’re making in minutes. View reports and manage inventory right from your POS.

Instagram integration

Reach customers on social media and allow them to purchase right from your Instagram page.

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Easy integrations.

Integrate with other Square products and popular third-party apps like Wix, Quickbooks and JotForm to meet your customers’ needs.

Wix

Quickbooks

JotForm

Don’t know where to start? Check out our curated collection here

Want to see additional partners we work with? See our Integrations page here

Start booking appointments.

No credit card required. No long-term commitments.

Get started

We’re here for you.

Browse Square resources or reach out with more questions.