Print and send receipts
Who is this article for?About receipts
With every successful payment, you can provide customers with a printed receipt or send them a digital text message or emailed receipt. Each receipt reflects an itemized breakdown of both whole number and decimal quantities, discounts, and applicable taxes.
Before you begin
Receipts must be printed on a compatible receipt paper size. Learn to set up printer profiles.
Payment confirmations are sent to you after every successful transaction, and you can view payment details from Transactions in Square Dashboard.
You must connect a printer to your point of sale to print numbered customer stubs and sign and tip receipts. Learn to connect a printer to your point of sale.
To edit how a customer receives their receipt at the time of sale, have your customer tap the phone number or email address on the receipt screen to input their new contact information.
If your customer entered an email address to receive a receipt from a different Square merchant in the past, they may be opted in to automatic receipts. They won’t be asked to enter their contact information after a sale, and a receipt will automatically be sent to their preferred email address.
Print paper receipts
You can print regular receipts, gift receipts, or reprint receipts from the Square POS app.
- Authorize the transaction by swiping your customer’s payment card or recording another form of payment on the payment screen.
- If you print order tickets from your point of sale, enter a customer name or order number, or the ticket number will be automatically assigned.
- Tap Print Receipt.
Send and manage digital receipts
- Authorize a payment by processing your customer’s payment card or recording another form of tender on the payment screen.
- Have your customer enter their phone number or email address on the receipt screen.
- Tap Send from your point of sale.
The option to send digital receipts is automatically enabled in your Square POS app, but you can turn them off or back on. To do so:
- Open the Square POS app and tap More > Settings > Checkout.
- Select Signature and receipt.
- Toggle Skip receipt on or off.
Resending a receipt doesn’t affect a customer’s automatic receipt settings.
From the Square POS app:
- Open the Square POS app and select Transactions.
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- Locate and select the payment you want to resent a receipt for.
- Tap New Receipt.
From Square Dashboard:
- Sign in to Square Dashboard and go to Transactions.
- Use the date selector tool to locate a specific payment.
- Select the payment you want to resend a receipt for and select Send Receipt.