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Complete orders with Square KDS

Who is this article for?
  • Square for Restaurants Plus or Premium subscribers, or Square KDS subscribers.
  • About completing orders with Square KDS

    Square KDS can help you organize and fulfill orders to maximize the number of items passing through your kitchen.

    Before You Begin

    To receive and complete orders on Square KDS, make sure you set up your KDS device and order routing. Learn how to set up Square KDS, and how to route orders to the kitchen with Square KDS and Square for Restaurants

    You have two options for completing orders from your Square KDS app:

    • Complete a single item on a ticket

    • Complete the whole ticket at once

    When you complete a ticket from a Prep station, a grey dot will appear on the Expeditor station next to the item(s) completed. If an Expeditor completes an item, it will also be completed at all other Prep and Expeditor stations. Make sure you’ve created at least one Kitchen Display device code. Learn more about how to set up device codes.

    Mark orders as complete

    Both Prep stations and Expo stations have the ability to mark single items or whole tickets as complete.

    Complete a single item on a ticket

    1. Open your Square KDS app.
    2. Tap the completed item directly on the display.

    If you selected the wrong item by accident, tap that item again to deselect. You only have three seconds to undo the item completion.

    Complete the whole ticket at once

    1. Open your Square KDS app.
    2. Tap the top banner of the ticket you want to complete.

    If you selected the wrong ticket by accident, tap that ticket again to deselect. You only have three seconds to undo the ticket completion. After that, you can view the ticket in the Completed tab.

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