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Preguntas frecuentes sobre la devolución de Préstamos Square

La devolución de tu préstamo con Square es sencilla y conveniente. Automáticamente aplicamos una parte de las ventas diarias con Square de tu negocio a la devolución del préstamo. También puedes usar otros métodos aceptados, entre ellos: en línea desde el Panel de Datos Square, enviando un cheque por correo postal, mediante un giro de USPS o con tarjeta de débito por teléfono.

Vista general de Devolución de préstamos

When does loan repayment begin?

Loan repayment begins on the Repayment Start Date specified in your loan agreement. A fixed percentage of your business’s daily card sales is automatically deducted and applied toward your loan balance until your loan is repaid in full.

How do I repay my loan?

A fixed percentage of your daily card sales (including taxes and any tips) is automatically deducted to pay back the loan. This means repayment matches your business’s cash flow – you pay more when business is strong and less if things slow down. The total amount owed (loan amount plus loan fee) never changes. You can find your repayment rate in the loan agreement, but here is an example for a $10,000 loan. The breakdown might be as follows:

  • Amount deposited in your bank account: $10,000
  • Total Borrowing Cost: $1,400
  • Total loan repayment due: $11,400
  • Percentage of daily card sales that go towards loan repayment: 14%
  • Minimum amount due every 60 days for 18 months: $633.33

Your entire loan balance must be repaid in full within 18 months of loan approval. If the loan hasn’t been repaid in full at the end of 18 months, the remaining loan balance will be due in full.

Repayment Overview

Numbers are for illustrative purposes only.

Can I pay off my loan early?

Your business is welcome to pay back its loan early at no additional cost. You can choose to fully repay your loan or pay a portion back early. If you’d like to pay a portion back early, you can specify the amount. The total cost of your loan does not change by making prepayments.

When you make a prepayment, Square may first apply any pending funds from your card sales and then debit any remaining balance from your linked bank account. We will only initiate a debit if the pending funds are not enough to cover the entire prepayment.

You can prepay your loan through your Square Dashboard:

  1. Go to Loans on your Square Dashboard.
  2. Click on Make a Payment.
  3. Specify a partial payment amount you would like to make, or if you want to pay the current balance in full.
  4. Review and confirm your payment.

That’s it. And remember, there are never any additional fees for paying your loan back early.

Note: If you prepay your loan, your business’s loan eligibility will at that point be re-evaluated by Square. This evaluation will take up to five business days, during which time you will not have any loan offers visible in your Square Dashboard. If a loan offer appears in your Square Dashboard prior to paying off your loan, it may not be visible during the period your business is being re-evaluated.

If your business becomes eligible for another loan offer, you’ll be notified by email and see offer details in the Loans tab of your online Square Dashboard.

If you need additional assistance, contact Square Support.

What are other forms of acceptable payment?

You may make additional payments online from your linked bank account. Your payment will first be deducted from today’s sales and any remaining balance will be debited from your linked bank account.

Note: Making a payment will not disable your repayment rate. The repayment rate will continue to be applied until the loan is repaid in full.

Can I add a payer to my loan?

Yes, if you would like the repayment rate to be applied to one or more of your Square accounts for purposes of repaying your loan, please contact Square Support.

Read more about this in our article: Linking Multiple Square Accounts and Locations to Repay a Loan Through Square.

How can I repay my loan if my bank account is unlinked from my Square Dashboard?

Please re-link your bank account as soon as possible. If you wish to make a payment by phone or other means, contact our payments solutions team and schedule a time to speak with us before your minimum payment due date.

Why was the amount debited from my linked bank account different from my prepayment?

When you make a prepayment, we may first apply any pending funds from your card sales and then debit any remaining amount from your linked bank account.

Note: We will only initiate a debit if the pending funds are not enough to cover the entire prepayment.

Why does the figure in the Loans Daily Report not match the figure in the Sales Report on my Dashboard?

The cutoff time for your Loans Report is specified in the email, while the cutoff time for your Sales Report is 12:00 AM - 12:00 AM the following day. Your sales and withholdings will reflect on each respective report based on these cutoff times.

If you want to sync up the cutoff times, you can adjust the Sales Report time window. To do so:

  1. Sign in to your Square Dashboard and click Reporting > Transactions.
  2. Change the All Day filter to Custom and specify your report in hours to the cut off time specified in your Loans Report.
  3. Change All Payment Methods to Card. If you have Afterpay transactions, Select All Payment Methods but deduct any cash payments received.
  4. Use the date-selector to refine a date range, then select a report to view. Click the middle of the date-selector to see a full calendar view.
  5. Select the location associated with your loan under Locations.

Transactions that settle on or around the Loans Report cutoff time may still show in the following day’s Loan Report.

Is the loan fee GST inclusive or exclusive?

The loan fee that is added on top of your Square Loan is GST exclusive.

Exención de pago

¿Qué ocurre si solo hago mi pago mínimo?

Si solo realizas el pago mínimo de 1/18 de tu saldo del préstamo inicial cada 60 días, solo habrás pagado la mitad del saldo total del préstamo en 18 meses. Continuarás adeudando el saldo pendiente a la fecha de vencimiento del préstamo, que es cuando debe pagarse por completo. En ese momento, podemos aumentar tu tasa de devolución o debitar el saldo pendiente de tu cuenta bancaria asociada a Square. Nota: La fecha de vencimiento es 18 meses después de la fecha de inicio.

Consulta Tasa de devolución fija y requisito de pago mínimo de Préstamos Square para obtener más información.

¿Qué sucede si mis ventas no cubren el pago mínimo?

Si tus ventas diarias no llegan a cubrir el pago mínimo, es posible que se debite el pago mínimo restante de tu cuenta bancaria asociada a Square y que aumente la tasa de devolución hasta que se alcance el pago mínimo.

¿Qué sucede si hago un pago el mismo día que vence un pago mínimo?

Si se envía un pago el mismo día que se te debita un pago mínimo, los fondos debitados se aplicarán al saldo vencido pasado y el pago que iniciaste se aplicará al saldo del préstamo restante. Nota: Todos los pagos son finales y no se reembolsarán.

¿Puedo cambiar mi tasa de devolución?

No, el porcentaje de las ventas diarias con tarjeta para pagar tu préstamo se mantiene fijo hasta que hayas terminado de pagar el préstamo. Esto ayuda a que tu negocio se mantenga encaminado para cancelar el préstamo a tiempo.

¿Con quién me puedo comunicar si tengo consultas sobre mis pagos mínimos?

Podemos ayudarte. Si tienes cualquier inconveniente con respecto a tus próximos pagos, comunícate con nosotros por lo menos cinco días hábiles antes del vencimiento del pago mínimo.

¿Qué sucede si vence el préstamo pero aún tengo saldo pendiente?

Si aún tienes saldo pendiente del préstamo a la fecha de vencimiento especificada en tu acuerdo de préstamo y el préstamo vence, es posible que se aumente la tasa de devolución y se inicie un débito a la cuenta bancaria asociada a Square por el saldo pendiente del préstamo. Lee nuestras Preguntas frecuentes sobre el vencimiento del préstamo para obtener más información.

¿Square ofrece algún beneficio militar?

Según la Ley de Ayuda a Miembros Retirados de las Fuerzas Armadas (SCRA), tú y los miembros de tu familia y dependientes que califican pueden ser elegibles para los beneficios militares si eres miembro del servicio o personal militar llamado al servicio activo. Para obtener más información sobre los beneficios de la SCRA o para enviar una solicitud de acceso a ellos, comunícate con nosotros.

Refinanciamiento y referencia de crédito

¿Square proporciona declaraciones de pago?

¡Sí! Comunícate con nosotros si deseas que te enviemos una declaración de pago. También puedes iniciar sesión en tu Panel de Datos Square para ver tu saldo pendiente. Consulta Cómo navegar tu Panel de Datos de Préstamos Square y descubre cómo ver el saldo pendiente y los detalles del préstamo.

¿Puedo saldar mi préstamo a través de un tercero?

Sí. Aceptamos pagos de terceros. Si pagas tu préstamo mediante un tercero, consulta estos pasos en Cómo pagar tu préstamo a través de un tercero.