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Set up and run your restaurant’s close of day report

Who is this article for?
  • Account owners or team members with the reports permission to manage close of day procedures. Set permissions in Square Dashboard.
  • Square for Restaurants Plus or Premium subscribers.
  • About close of day reports

    Your close of day report is the last report your managers may run for the day to close out your restaurant. Setting up your close of day procedures helps ensure your team members complete all of the necessary tasks before ending their shifts or closing the restaurant.

    You can customise requirements for the following actions:

    • Closing out open bills

    • Adjusting tips

    • Totalling cash drawers

    • Clocking out team members

    Your close of day report includes a full rundown of your numbers for the day: bill details (bills comped, voided, etc.), gross and net sales, payment methods, category sales, and item sales.

    You can select which reporting fields appear on your printed and emailed close of day report. Even if your managers have not completed all of the required actions, you can override your customised requirements and run the close of day report.

    Before you begin

    Running your close of day will settle all card tips, and doesn’t account for fees accrued. Close of day reporting is not available while processing offline payments.

    Team members can ensure close of day reporting is accurate by completing the following: 

    • Fix all unadjusted tips: Running Close of Day will settle card tips for closed bills.

    • Close all open checks: Open bills won’t be included in your report.

    • Declare cash tips: If your staff is still clocked in, make sure they have declared any cash tips.

    Closing procedure settings are location-specific, and you can only change these settings from Square Dashboard.

    Overriding any close of day procedures requires the owner passcode. Only override your requirements for running close of day reporting when you or your staff are blocked from completing one of the tasks.

    Run your close of day report

    Once your team members complete the required close of day procedures, you can run your Close of Day report.

    1. Open your Square Restaurant POS app and tap More > Close of day.

    2. If required, you can close any open bills and cash drawers, adjust tips, and clock out team members from the close of day preview.

    3. Tap Run Close of Day > Run Close of Day.

    4. Tap Print to print a copy of your close of day reports. To print your close of day report, your device must be connected to a receipt printer.

    Customise your close of day procedures

    When a team member is ready to close out a shift, they’ll need to run a shift report to view their card tips and cash owed to the house before clocking out.

    1. Sign in to Square Dashboard and go to Settings > Restaurant settings > Service settings.

    2. Select Closing Procedures.

    3. Under Close of Day settings, toggle on your preferred close of day settings and reporting fields.

    4. Click Save.

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