Set up and connect a scanner-scale with Square for Retail

About scanner-scales

With Square for Retail Free, Plus or Premium, you can connect a scanner-scale to sell by weight and scan items using each functionality separately or together. Use a scanner-scale to speed up the checkout process in your high-volume grocery or retail business.

You have three options when choosing a compatible scanner-scale:

• Magellan 9400i Scanner/Scale

• Magellan 9600i Scanner/Scale

• Magellan 9800i Scanner/Scale

You have two options when using a scanner-scale with Square hardware:

• Square Register

• Square Stand (2nd generation)

Before you begin

To use a scanner-scale, you need access to the Square Retail POS app on a Square Register or Square Stand (2nd generation). If you are using a Square Stand (2nd generation), contact us for assistance with connecting your Magellan scanner-scale.

Visit Square Shop to purchase a Square Register or Square Stand.

Step 1: Choose your hardware

Square is compatible with the following scanner-scales:

• Magellan 9400i Scanner/Scale

• Magellan 9600i Scanner/Scale

• Magellan 9800i Scanner/Scale

The device SKU must begin with 94, 96 or 98. For a solution adapted to your needs, purchase your scanner-scale package and other necessary hardware through your Square Sales representative, or contact our Sales team directly.

The options you can choose from include:

• Measurement system: Order a unit that matches the weight units you intend to sell in pounds or kilograms. The manufacturer sets the device for a single type of measurement system, and you can’t change this configuration.

• Remote display: The scale can include a remote display.

• Size: The available options are long (recommended) or medium. While there is no difference in the scanning and scale functionality, the long option has a wider plate area while the medium option is more compact to fit within limited counter space.

Hardware accessories

You may need additional accessories to connect your scanner-scale to your Square hardware.

Step 2: Connect your scanner-scale

To set up your scanner-scale:

1. Print out the barcodes on the PDF below. You must print the barcode, you can’t scan it from a screen.

   • Connect your Scanner-Scale to Square

2. Unplug all cables from the back of the scanner-scale except for the power cable and the remote display, if applicable. If you have a scanner-scale that comes with a remote display, plug it in.

3. Scan the barcodes in the order shown.

4. Plug in your Square Register or Square Stand (2nd generation) to a power source, but don’t connect it to the scanner-scale yet.

5. Connect the Magellan Scanner/Scale cable to the Host Port in the back of the scanner-scale.

   

6. Connect the RS232 cable to both the Magellan cable and the Square USB cable. The scanner-scale should connect to Square for Retail.

To verify your scanner-scale is connected to the Square Retail POS app:

1. Check the status bar. If successfully connected, your device should show Scanner-scale with a check mark.

2. From the navigation bar, tap ≡ More > Settings > Hardware. 

3. Below the Connect and manage section, tap Scanner-scales. 

4. From the Available scanner-scales screen, tap the Magellan 9400i, which should show a Ready status. 

Step 3: Install your scanner-scale

The Magellan scanner-scales are meant to be installed in-counter. Square does not assist with this directly, but there are a number of third parties that offer pre-configured counter setups or that can help with installation. Talk to your Sales or Onboarding representative to learn more.

The following dimensions apply to the Magellan 9400i:

For more information about installation, download a reference guide for your scanner-scale.

Once installed, coordinate with your local jurisdiction to complete any required Weights and Measures inspections.

Related articles

• Sell items by weight

• Troubleshoot your scanner-scale with Square for Retail