Home>Staff and payroll

Request timecard edits

Who is this article for?
  • Sellers with the shifts permission to manage timecard reports. Set permissions in Square Dashboard.
  • Square Shifts and Square Shifts Plus subscribers
  • About timecard edits

    As a team member, you can request edits to your timecards, add shift notes, and print workday summaries to make sure you are paid accurately for time worked.

    Before you begin

    Ensure that you have a personal passcode as provided by your employer. If you do not have a passcode, talk to your employer to acquire one. You can find your personal passcode in your Square Team App.

    Request timecard edits

    To help maintain the accuracy of your timecards, you can request changes to your timecards for past shifts through the Square Team App.

    Until a request is approved or declined, you can’t make another edit request for that same shift; however, you can include multiple edits (like changing your clock-in time and adding a missing break) in one request. Edit requests expire after 30 days.

    1. Open the Square Team app and select Shifts.

    2. From here, select the appropriate time frame and select the shift you want to edit.

    3. Update the necessary information and select Request Changes.

    4. Account owners and managers will get a notification asking them to approve or decline the request.

    5. To cancel an existing edit request, select the shift you requested edits for in the Square Team App and select Cancel request.

    Add shift notes

    If your employer uses Square Shifts Plus, you can add notes to your shift when clocking in or out to give more context into what happened during your shift, like someone arriving late or leaving early.

    Shared point of sale

    1. From your Square Point of Sale, select Checkout > Clock In/Out.

    2. Enter your four-digit personal passcode or tap your badge on your point of sale device.

    3. Select Clock In or End Shift.

    4. Select Add Notes and enter any notes for your employer.

    5. Select Save.

    Square Team App

    1. Open your Square Team App and select Clock In or End shift.

    2. Select Add note.

    3. Enter your note for your employer.

    4. Select Save note.

    Print workday summaries

    When clocking out of a shared point of sale you can print your workday summary, which includes clock in and out times, breaks, and total paid hours. While breaks are listed on the printed workday summary, they aren’t displayed on the clock-out screen. If you need to connect to a printer, learn how to connect a printer to your point of sale.

    1. From your Square Point of Sale, select Checkout > Clock In/Out.

    2. Enter your four-digit personal passcode or tap your badge on your point of sale device.

    3. Tap End Shift.

    4. Below the workday summary, select Print.

    Related articles