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Apply for and manage a Square Credit Card

Who is this article for?
Existing Square sellers that are eligible to apply for and manage a Square Credit Card.

About Square Credit Card

Square Credit Card is currently invite-only for eligible Square sellers, and can be used anywhere American Express (AMEX)® is accepted.

There are no late fees, annual fees, foreign transaction fees, or any other fees for using Square Credit Card. Applying for a Square Credit Card does not impact your credit and if you ever miss a payment, it won’t impact your credit score.

Before you begin 

  • The maximum transaction limit for credit card purchases is $25,000.

  • Your Square sales volume is one of the main factors that determine your credit limit, which can increase as your business grows.

  • Your interest rate can go up or down if you have significant changes in your Square sales. You can find the interest rate of your credit card in the Balancetab in Square Dashboard. If your interest rate changes, we’ll notify you via email.

  • When you begin your billing cycle with no carried balance, you have about a month grace period before you may be charged any interest.

  • If you don’t pay your bill in full every month, the unpaid amount becomes a carried balance. You’ll pay interest on this balance and any new purchases until you pay off your carried balance in full and begin a new cycle.

Order a credit card 

To check your eligibility for Square Credit Card, sign in to Square Dashboard and go to Balance.

Eligibility for a credit card requires verification through our banking partner. If your information can’t be verified, you won’t be able to use the Square Credit Card.

If we can’t verify your business information, enter your business name and EIN exactly as it appears on your government issued SS-4 in your application.

It can take up to 2 weeks to receive your card in the mail. If you don’t receive it within 2 weeks or if you need to change your delivery address, contact us.

Add your credit card to your digital wallet

You can add your credit card to your digital wallet so you can use your card quickly and conveniently on your mobile phone. If you’ve ordered a credit card but it hasn’t arrived in the mail, you can make purchases by using the virtual credit card.

You can find your virtual card details via email.

Apple Pay

  1. Go to your Apple Wallet on your mobile phone.
  2. Tap the plus (+) icon on the top right of your screen.
  3. Select Credit or Debit Card > Continue.
  4. Tap Enter the Card Details Manually and enter your card information.

Google Pay

  1. Go to your Google Wallet on your mobile phone.
  2. Tap Add to Wallet > Payment Card.
  3. Select New Credit or Debit Card > Enter the Card Details Manually.
  4. Enter your card details > Save.

Manage credit card payments

Make a payment

  1. Sign in to Square Dashboard and go to Balances.
  2. Select Make a Payment and choose how much you want to pay by using the slider.
  3. Review your payment information and click Pay > Done.

Once you make a credit card payment, it’s posted immediately.

Enable or disable autopay

Setting up autopay will automatically pay your credit card balance every month. You can choose whether you want to pay your full bill, the statement balance, or just the minimum payment. To enable or disable autopay:

  1. Sign in to Square Dashboard and go to Balances.
  2. Select Autopay settings.
  3. Toggle Autopay on or off > Save.

Manage credit card transactions

Declined purchases

Transactions are declined due to one of the following reasons:

  • Incorrect CVV or expiration date. Your CVV code is a four-digit number located on the back of your card. Once you activate your physical card, it comes with a new CVV and expiration date.
  • Your physical card is not yet activated.
  • Entering an incorrect zip code. Double check the zip code associated with your credit card in Square Dashboard.
  • You’ve reached your credit limit.
  • Your purchase is over $25,000. If your purchase is over the maximum transaction limit, you can split your purchase into multiple transactions.

Pending authorizations

Some businesses place a temporary charge on your card to ensure that you have enough funds to cover your purchase. Most pending authorizations clear within three days, but it can take up to 14 days to clear.

Disputes

You can file a dispute for any transaction on your credit card within 60 days after the disputed item appears on your statement. To file a dispute, fill out the Square Credit Card Dispute Form and submit your claim.

Once you submit the form, Square will forward your claim to our partner card network for further review. You’ll receive a decision regarding your dispute within 60 days via email.

Refunds

Refunds can take up to 10 business days to post to your account from the date the merchant issues a refund.

Manage a lost or stolen credit card 

If your credit card has been lost or stolen, or if you want to freeze your credit card, contact us. We can deactivate your credit card so it can no longer be used and we’ll issue you a new credit card.

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