Features

Tools designed to fit your schedule.

Scheduling

Simplify your day with our web-based appointment-scheduling software and app.

Free online-booking website

Let your customers find and book your services online 24/7 with an easy-to-use website that reflects your style. Choose the colours, layout and pages that give the best first impression.

Automated email and text reminders

Send automatic appointment reminders to customers via text message and/or email.

Google Calendar sync

Sync with your Google Calendar to automatically block personal events and avoid double bookings.

Cancellation policy and no-show fees

Create an enforceable fee policy for last-minute cancellations and no-shows.

Resource booking

Create resources – like rooms, stations or chairs – and assign them to the services that require them, so they get booked when clients make their appointments.

Website integration

Let customers book directly from your website by adding the booking widget, compatible with sites powered by Wix, WooCommerce, Prestashop and more.

Multiple locations and multiple time zones

Sync your schedules across multiple business locations, even if your customers are in different time zones.

Multi-staff appointments

Let clients book multiple services with different service providers on your booking site, and streamline checkout with a single transaction.

Processing time

Use windows of processing time to book additional appointments so you never miss an opportunity.

Waitlist

Create a waitlist for popular services and fill gaps in your schedule due to last minute cancellations or reschedules.

Instagram integration

Reach customers on social media and allow them to book right from your Instagram page.

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Point of Sale

Take secure payments through the Square Appointments POS system.

Contactless payments

Accept any major kind of payment, including contactless and chip and PIN. All your sales are integrated in your POS.

Card on File

Keep a card on file to hold appointments, require prepayment for services, charge cancellation fees, or capture and save client cards on file through the online booking website.

Tap to Pay on Android

Turn your phone into a payment-taking device. Accept contactless cards and other digital wallets in person. No additional hardware needed.

*Available on compatible Android devices.

Professional invoices

Send professional estimates and invoices with automatic customer reminders. Track those payments in real time.

Data security (PCI) compliance

Square complies with all required PCI standards. The information that your customers submit is encrypted to our servers.

eGift cards

Introduce your business to new customers through customisable eGift cards. To make shopping even easier, get eGift cards free.

As soon as next-working-day transfers

Receive your money as soon as the next working day at no additional cost. Learn more about transfer fees.

Key in payments

Key in all payment cards directly from an appointment using your phone or computer.

Discounts

Offer discounts for special events or special customers.

Offline payments

Accept payments when your internet goes down or the rare occasion that Square experiences a service outage. Please see this page for more information on dos, don’ts and compatibility requirements.

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Client Management

Make connections that go beyond business as usual.

Customer profiles and notes

Build relationships with customers by keeping profiles on file. Never forget a birthday or a customer’s special preference thanks to easy-to-add notes.

Import existing customers

If you have customers in another database already, easily import them into Square Appointments.

Appointment and sales history

See what services and products your customers have purchased before, so you can make recommendations for them in the future.

Custom marketing campaigns

Square Marketing lets you send automated marketing campaigns and custom email marketing campaigns to engage your customers. *Additional fee

Customer loyalty programme

Square Loyalty allows you to create a loyalty program to keep customers coming back. Additional fee

Attach contracts, documents or other files

Make sure the i’s are dotted with any contracts, waivers, documents or other files that contain important info.

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Staff Management

Empower your employees with team management tools.

Individual employee accounts

Allow your employees to log in to view and manage their calendars themselves.

Unlimited sets of permissions

Assign different sets of permissions to different roles in your shop. Allow a manager to issue refunds, for example.

Team permission set

Control what your entire team sees and does with your POS to keep sensitive information safe.

Unlimited personal passcodes

Implement employee passcodes to ensure that everyone logs in to the POS securely.

Timecard reporting

Team members clock in and out at the POS so you can track their time through timecards.

Multiple wage rates

Pay different wage rates to staff members with different responsibilities or seniority.

Labour vs sales reporting

Use labour vs sales reports to optimise labour costs and adjust your scheduling.

Commission Tiers

Assign flat-rate or tiered commissions to each staff member based on items sold or services provided.

Team Performance Reports

See real-time performance metrics for client retention, pre-booking, and scheduling utiliszation for yourself or team member(s).

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Retail and Inventory

Sell products to complement your services.

Combined services and item checkout

Ring up a service and a product in the same transaction for easy checkout.

Square Online

Create a free, shoppable website in minutes with our intuitive website builder. Only pay when you make a sale – 1.4% + 25c + VAT for EU and EEA cards and 2.9% + 25c + VAT for UK and non-EEA card transactions. Let customers shop entirely online or order online and collect in store.

Stock as many items as you want. Then quickly pull up a product on your screen at checkout with an item search tool.

Barcode scanning

Process sales quickly when you scan barcodes with your iPad camera or barcode scanner.

Multi-location stock management

Track stock across locations in real time. Make adjustments to stock levels and apply reasons such as Stock Received or Inventory Re-Count.

Low-stock alerts

Set low-stock thresholds for any SKU, view what’s running low from your Dashboard and receive email alerts.

Sales reports

Know how much inventory you’re moving and how much money you’re making in minutes. View reports and manage inventory straight from your POS.

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Easy integrations

Integrate with other Square products and popular third-party apps like Wix, Xero and Cognito to meet your customers’ needs.

Wix

Xero

Cognito

Start booking appointments.

No payment card required. No long-term commitments.

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Visit these additional Square resources for more information
or get in touch with questions.