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Set up Square Kiosk app

Who is this article for?
  • Only account owners can set up the Square Kiosk app.
  • Square Kiosk app subscribers.
  • About Square Kiosk app

    When Square Kiosk hardware is paired with the Square Kiosk app, it creates a self-serve point of sale solution that empowers customers to place orders and complete the checkout flow. 

    Before you begin

    • We recommend setting up your Square Kiosk hardware before you set up your Square Kiosk app.

    • The Square Kiosk onboarding guide will walk you through the initial steps to download the Square Kiosk app onto your compatible iPad from the Apple App Store, set up a device code and sign in. To use the onboarding guide, you need access to your Square Dashboard.

    • To sign in to your Kiosk app, you need to create a device code. Learn how to Set up device codes.

    Sign in to the Kiosk app

    1. Open the Square Kiosk app on your compatible iPad and sign in with a 12-digit device code. 

    If your device code has expired, create a new code on your Square Dashboard.

    1. Go to Settings > Device management > Device codes.

    2. Click Select the Kiosk Device > Reset device code. This new 12-digit code can be used to sign in to the Kiosk.

    Sign out of the Kiosk app 

    From the iPad, press the Get started screen with two fingertips for 5 seconds, and you’ll be prompted for the owner passcode to access device settings and sign out.

    Set up guided access

    Guided access will allow you to ‘lock’ the Square Kiosk app on your iPad and prevent customers from closing the app while the Kiosk is operating. 

    1. On your iPad’s device settings app, go to Settings > Accessibility > Guided access.

    2. Make sure the guided access is toggled on.

    For more information on setting up guided access and starting and ending a guided access session, review Apple’s support article Use guided access on iPad

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