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Set up Square Kiosk app

Whom is this article for?
  • Only account owners can set up the Square Kiosk app.
  • Square Kiosk app subscribers.
  • About Square Kiosk app

    When Square Kiosk hardware is paired with the Square Kiosk app, it creates a self-service point-of-sale solution that empowers customers to place orders and complete the checkout flow. 

    Before you begin

    We recommend you set up your Square Kiosk hardware before you set up your Square Kiosk app.

    The Square Kiosk onboarding guide will walk you through the initial steps to download the Square Kiosk app from the Apple App Store, set up a device code, and sign in. To use the onboarding guide, you need access to your Square Dashboard.

    To sign in to your Kiosk app for the first time, you need to create a device code through the Square Kiosk onboarding guide in your Square Dashboard. Once you have set up your first Kiosk, you can set up device codes for additional Kiosk devices.

    Sign in to the Kiosk app

    1. Open the Square Kiosk app and sign in with a 12-digit device code. 

    If your device code has expired, create a new code on your Square Dashboard.

    1. Navigate to Settings > Device management.

    2. Click Select the Kiosk Device > Reset Device Code. This new 12-digit code can be used to sign into the Kiosk.

    Sign out of the Kiosk app 

    Press the Get Started screen with two fingertips for five seconds, and you’ll be prompted for the owner passcode to access device settings and sign out.

    Set up Guided Access

    Guided Access will allow you to ‘lock’ the Square Kiosk app on your iPad and prevent customers from closing the app while the Kiosk is operating. 

    1. On your iPad’s settings app, go to Settings > Accessibility > Guided Access.

    2. Make sure the Guided Access toggle is turned ON.

    For more information on setting up Guided Access and starting and ending a Guided Access session, review Apple’s support article Use Guided Access on iPad

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