Customise self-service ordering with Square Kiosk
About self-service ordering on Square Kiosk
Customers can place orders at your Square Kiosk from the selection of items you add to your kiosk menu. You can customise the self-service ordering experience by adjusting your Square Kiosk settings such as checkout options, and adding a theme or logo to your kiosk menu.
Before you begin
You will need to Set up Square Kiosk hardware prior to the steps below. It is recommended that you also Set up Square Kiosk app and prepare your menu items and categories for Square Kiosk. Learn how to Add menu items and categories to Square Kiosk.
If you are using Square’s other self-service ordering features – such as QR code ordering with Square Online – bear in mind that your ordering hours for Square Kiosk and ordering hours with QR codes will remain the same.
The steps outlined below require you to sign into your Square account through the Square Dashboard.
Customise your kiosk welcome screen
You can customise your customer’s kiosk experience and the look of your welcome screen with preferred colours, background image and logo.
- Sign in to your Square Dashboard.
- Click Device Management > Kiosk.
- Select Customise kiosk theme.
From here you can change the site style, preferred colours and upload a logo to appear on your menu.
When selecting a background image or logo, take the maximum dimensions required for Square Kiosk into account:
- the maximum dimensions for a background image is 40 pixels tall, 180 pixels wide and up to 5 MB
- The maximum dimensions for a logo is 150 pixels tall and up to 5 MB.
- Sign in to your Square Dashboard.
- Click Device Management > Kiosk.
- Select Customise kiosk welcome screen > Background image.
- Choose the image you want to display on your kiosk welcome screen and upload.
- Click Save.
Edit your kiosk device profile settings
Customisable kiosk settings include tip options, dining options, gift card acceptance and loyalty programmes.
- Sign in to your Square Dashboard.
- Click Device Management > Kiosk.
- Select Edit Kiosk Settings.
- Click on the kiosk device profile you want to edit.
- Select your preferred settings including dining options, gift card acceptance and loyalty programme options.