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Verify and distribute Form W-2 with Square Payroll

Who is this article for?
  • Only account owners can file Forms W-2.
  • Full-service Square Payroll subscribers.
  • About Form W-2

    Square Payroll generates and files Form W-2 for each of your employees in January for the prior tax year. Although Square Payroll files W-2s on your behalf, you and your employees are responsible for confirming and ensuring the information on the W-2 is accurate. In addition, each of your employees is responsible for filing their own W-2 separately with the IRS. 

    Before you begin

    You can download Form W-2s for your employees from your Square Dashboard.

    Step 1: Download your Form W-2s

    You can access your Form W-2s from your Square Dashboard.

    1. Sign in to your Square Dashboard and select Staff & Payroll > Payroll > Tax forms.

    2. Choose the form you wish to download and select Download.

    3. Extract the Form W-2s from the downloaded .zip file.

    Step 2: Verify your form W-2 data

    You and your employees are responsible for ensuring that the information on Form W-2 is correct. You have until January 4, 2024 to review the draft forms for accuracy before they are filed and, if you opt into sending paper mail, mailed. We recommend reviewing the draft Form W-2s periodically throughout the year. 

    Changes to your employees’s information, business information, and processed payroll runs will be reflected immediately upon re-downloading the draft Form W-2s for the current tax year. You can also learn more about Form W-2 information verification by visiting the SSA website.

    Be sure to review each of the following fields in Form W-2 for accuracy. You can verify employee information from their team member profile.

    1. Sign in to your Square Dashboard and select Team > Team members. 

    2. Select a team member’s profile and select Payroll

    3. Select Edit by the Taxes section. 

    4. Check for these common errors:

      1. Full Name: Check for misspelled names and avoid using nicknames or shortened names, titles before or after a name, and name changes not reported to the Social Security Administration (SSA).

      2. Social Security Number (SSN): Check for incorrect or typo’d SSNs. SSNs can be viewed on the draft Form W-2s.

      3. Home address: Ensure this reflects the employee’s current address. If you opt into paper mail, Square Payroll will mail your Form W-2 to this address.  

      4. Jobs and compensation: Make sure their salary is accurate. 

    5. Make any necessary changes and select Save.

    As you continue to process payroll throughout the year, the wages will update accordingly on the draft Form W-2 when the pay run is sent/processed, not after queuing the run. The wages reflected on the draft Form W-2 are a combination of: regular payroll runs, off-cycle payments, payroll history transferred from a previous provider, and benefits.

    If you receive an error when trying to update your taxpayer information, contact Square Support. Changes to your taxpayer name and taxpayer numbers may require additional troubleshooting.

    Step 3: Distribute your Square Payroll Form W-2

    Your employees must consent to receive digital copies of their Form W-2, otherwise, you must provide them with a physical copy. You can have Square Payroll send this out by adjusting your payroll settings in your Square Dashboard.

    If you opt to mail your employees a physical copy of their W-2, Square Payroll will not resend the tax form if an employee does not receive it (due to invalid address or other reasons).

    If your employee has an invalid mailing address and your business has a valid mailing address, their Form W-2 will be returned to your business. You are then responsible for providing them with their copy of Form W-2.

    If your employee has an invalid mailing address and your business has an invalid mailing address, you are responsible for downloading the Form W-2s and providing them to your employees. In the instance that your employee’s Form W-2 is returned to your business, ensure that your taxpayer address in Square Payroll is accurate.

     To request Square mail your forms:

    1. Sign in to your Square Dashboard and select Staff & Payroll > Payroll > Settings.

    2. Toggle on Send W-2s and 1099s via paper mail.

    Square will mail a tax form to the addresses on file for all contractors that were paid in the prior year.

    Opt in to paper mailing by January 4, 2024 and have Square mail these forms for you to your employees. Paper copies of forms W-2 and 1099-NEC incur a fee of $3 per employee or contractor.

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