Home>Orders

Set up order ticket printing with Square for Retail

Who is this article for?
  • Sellers with the orders permission to manage orders. Set permissions in Square Dashboard.
  • Square for Retail Free, Plus, or Premium subscribers
  • About printing order tickets

    With Square for Retail, you can easily connect a printer to your device to print order tickets. If you accept pickup orders from your Square Retail POS app on iOS or use Square Online for online orders, you can also automatically print order tickets with fulfillment. Each ticket will include relevant details to help you with managing shipping or pickup orders.

    Before you begin

    Before you turn on order tickets and automatically print incoming orders, check that your printer is connected to your Square Retail POS app. Learn how to connect a printer to your point of sale.

    To print order tickets for Square Online orders, you need to set up pickup and/or delivery. Learn how to set up pickup options with Square Online and set up delivery options with Square Online.

    Set up order printing

    To set up printing for orders created in person and online:

    1. Open your Square Retail POS app.

    2. Tap ≡ More > Settings > Hardware > Printers

    3. Select the use types under Use this printer for. If you want to use a printer profile, tap Profiles > Create profile or select an existing profile.

    4. If an order requires immediate preparation or customization for your in-store customer, toggle on In-store order tickets to turn on automatic printing.

    5. If an order requires shipping or pickup and will be fulfilled for a customer at a later time, toggle on Order tickets with fulfillment to turn on automatic printing.

    6. Select the categories of items you prefer to print and select other options, like Single item per ticket or Compact tickets ― if applicable.

    7. Tap Save.

    After the feature is turned on, new orders will automatically print from your supported printing device. Any new orders will also be highlighted green in the Orders section of your online Square Dashboard and in your Square Retail POS app to differentiate from existing orders.

    Related articles