Multi-location scheduling software
With Square Appointments, you can make managing schedules across multiple locations a breeze. With our scheduling software, you can manage your calendar, staff, resources, inventory and reporting across multiple locations in different time zones – all from a single dashboard.
What is multi-location scheduling software?
Multi-location scheduling software allows you to create and manage appointments across multiple locations, making it a great solution for growing businesses. By controlling all locations from the same scheduling solution, you can maximise your team’s time, avoid booking errors and simplify some of the complexities that come with managing multiple business locations.
Automatically sync scheduling data across locations and time zones
Square Appointments automatically syncs scheduling data across business locations and different time zones, however far and wide your business is spread.
Make staff available at multiple locations
Easily assign shifts and organise staff schedules across locations to limit booking errors and to ensure your team knows where they need to be and when.
Transfer inventory between locations in real-time
With Square Appointments, you can transfer stock between locations in real time. Tag changes with pre-selected reasons to track why recounts occurred.
Efficiently manage multi-location businesses from a single dashboard
Stay on top of appointment bookings, staff rosters, customer data, inventory, reporting and more – all from one dashboard. Our easy-to-use interface makes it easy to keep track of all aspects of your business, no matter how many locations you have. Easily switch between locations too via the Square Appointments Dashboard or on the Square Appointments mobile app.
Assign resources across multiple locations
Easily manage and book resources to appointments to make sure you have all the tools you need in the right place at the right time. This can protect you from accidentally booking simultaneous appointments when you have limited resources.
Square Appointments is more than just a scheduling app
Free online booking website
Let your customers find and book your services 24/7 with an easy-to-use website that is aligned with your brand and style. If you’re managing multiple locations, each location will have a unique booking URL.
Staff management
Empower your employees with team management tools, including individual employee accounts and tiered commissions.
Afterpay
Allow customers to pay in instalments with Afterpay. When a client makes a purchase, you get paid up front immediately and your client pays four interest-free instalments over six weeks.
Late fees may apply. Eligibility criteria apply. See afterpay.com for more details
Cancellation policy and no-show fees
Create a compulsory fee policy for last-minute cancellations and no-shows.
Social integrations
Integrate your Square Appointments online booking site with your Instagram business account or Facebook business page to make it easier for customers to discover and book with you.
Reminder and confirmation messages
Customise how and when your customers receive confirmation requests and appointment reminders.
All-in-one integrated payment solution
Accepting payments with Square Appointments is as fast, painless and secure as possible, with no extra fees, no long-term contracts and no tricks. Just payment processing you can depend on so that you never miss a sale.
- Whether you’re selling in person, online or on the go, Square can help you process nearly any kind of payment, any way you want.
- Square hardware is built for every business. Quick to set up, reliable during the busiest checkouts and so flexible you can accept all major kinds of payment.
- Security is engineered into our products. We follow industry requirements to monitor your account for suspicious activity and support PCI compliance.
We’re trusted by Australian businesses.
‘That was why I was really keen to get on board with Square – because I knew that they could manage everything for me.’
Phoebe Simmonds
Founder, The BLOW
Blow dry salon, Melbourne
‘Square has made our lives easier and helped us run our business through three locations. It allows us to concentrate on what we are good at, that’s cutting hair.’
Shaun Ash
Co-owner Beef’s Barbers
‘It’s so helpful that each employee has a login and can use their own device to access Square Appointments to accept, decline or change appointments with ease, wherever they are.’
Romain Lambert
Founder, Kawada Hair Studio
‘Square seemed like an obvious choice to me. I love the fact that you can opt for an appointments booking system that is connected to a booking site, so it takes all of the reservation admin work out of staff hands, meaning we don’t require a receptionist.’
Kizzi
Owner, Kenneth Geoffrey’s
Barber, Melbourne
‘Square Appointments allows us to have a precise view of all appointment details, collate staff calendars and create/edit appointments as the owner on behalf of the employees. This leaves almost no room for miscommunication.’
Mikey
Co-owner, Shred Culture Tattoo
Tattoo studio, Byron Bay
‘Square Appointments looks after itself. Once you have your appointment options and durations entered the patients are able to easily book and cancel at any time, day or night.’
Christine
Owner, Cosmetic Injectables
Kingston, ACT
Pick the plan for you
No hidden fees. Change or cancel at any time.
Custom pricing and discounts are available for qualifying businesses in Australia.
Free
The basics to run your own business while staying ahead of schedule.
for a single location.
Processing rate per transaction:
- 1.6%
Top Free Features:
- Unlimited staff accounts
- Custom booking website and social media integrations
- Integrated payments
- Automatic text and email reminders
- Automated contracts
Plus
More advanced features for growing teams that offer top-notch service.
per location.
Processing rate per transaction:
- 1.6%
Top Plus Features:
- Everything in Free
- Customer confirmation texts and emails
- Cancellation policy and fees
- Schedule classes
- Waitlist
- Appointments reports
Premium
A complete plan that meets complex booking and staff management needs.
per location.
Processing rate per transaction:
- 1.6%
Top Premium Features:
- Everything in Plus
- Advanced Access
- Select rostering features from Square Staff
- Resource management
- Custom staff commissions
- Custom contract fields
Multi-location management is available with Square Appointments Plus and Premium. You can get started with a 30-day free trial of Plus or Premium to see if it’s right for you. Start a free trial. 6% + 30 cents per transaction (excl. GST) for Afterpay transactions.
1.6% card present rate applies for Square Sellers who sign up on or after 30 May 2024, or who signed up prior to this date and subscribed to Square Appointments Plus or Premium. The rate of 1.9% will apply for all other Square Sellers who signed up prior to this date when using Square Reader, Square Stand or Tap to Pay, as listed in the Square Fee Schedule.
Contact sales for custom pricing
If your business processes over $250K in card sales per year, you may be eligible for custom pricing packages. This would include everything in Premium, a dedicated Account Manager in Australia and discounts on optional business tools, such as Square Online, Square Loyalty and more. Contact sales
For payments taken online, by invoice or keyed in manually, see card-not-present processing rates.
FAQs
Multi-location scheduling software is a subcategory of appointment-booking software. It allows you to book and manage appointments across a variety of locations and time zones.
Multi-location scheduling software simplifies the management of appointments, resources, staff rosters, customer data, inventory and reporting across multiple locations. It syncs scheduling data across locations and time zones to reduce the risk of booking errors.
Any appointments-based business with more than one location could benefit from using the software such as:
- Hair salons
- Barbershops
- Beauty salons
- Nail salons
- Spas
- Massage salons
- Gyms
- Fitness studios
It’s extremely easy to add additional locations for growing businesses. Simply go to your Square Appointments dashboard and click Create Location. You’ll need to add the relevant business location information such as the business name, description, logo and location contact details, as well as set the time zone and hours for your new location. The time zone and hours set will be applied to the location’s calendar, online booking site, client communications and staff hours.
If your staff work at multiple business locations, you can enable each applicable location from their staff profile. To get started:
- Click on a staff members name to open their profile.
- Scroll down to Manage Staff Locations.
- Toggle on all applicable locations and enter their hours of availability for booking.
- Click Done.
Read more about creating staff with Square Appointments.
To switch between locations on the Square Appointments app (iOS and Android):
- From the navigation bar, tap More.
- Select Switch location.
- Choose the location you want to view.
When you set up your online booking site, each location will have a unique booking URL and setup page that can be viewed by switching locations from the Online Booking tab. The business information reflected in your online booking site can be edited from the Locations section of your online Square Dashboard. Settings for staff and appointments services can be edited from your Dashboard as well.
It only takes a few minutes to get set up and start taking bookings through Square Appointments. Read more about getting started here.
Get started by creating your Square Appointments account. You can then bulk-import your customer list and inventory list to quickly get up and running.
If you would like to migrate existing data from your current provider, such as appointment history or future appointments, please contact sales. You can learn more about our onboarding and data import services and pricing here.