Cleaning Services

CLEANING SERVICES

The solution that keeps your cleaning business ahead of schedule.

Everything works together to put you in charge of your time.

With Square, you can manage bookings, payments and more all in one place. Provide the best client experience with a free online booking site, manage your staff effortlessly with team management tools, improve your cash flow, and stay on top of business no matter where you are with the Square Appointments app.

Simple scheduling software for cleaning businesses.

Simplify your day with our web-based appointment scheduling software and app.

Take secure payments on the go.

Accept any kind of payment with no hidden fees through the Square Appointments POS system.

  • Key in credit and debit cards directly from a job using your phone or computer.
  • Keep a card on file to hold appointments, require prepayment or charge cancellation fees.
  • Send professional estimates and invoices with automatic customer reminders.
  • Receive your funds quickly with free next day transfers to smooth out your cash flow.

Strengthen customer relationships.

Store all your customer information in one place, view how your customers interact with your business and engage with them.

  • Auto-create customer profiles every time someone books a cleaning service via Square Appointments.
  • Send automatic appointment reminders to customers via SMS and/or email.
  • Import customers in another database into Square Appointments.
  • Create and send contracts to establish clear service agreements with your customers.

Empower your employees.

Set your team up for success with team management tools.

  • Allow your employees to log in to view and manage their calendars themselves.
  • Assign different sets of permissions to different roles in your business.
  • Assign your team commission rates for services and sales.
  • Make better business decisions with real-time reports.

Integrate with your favourite business software.

Integrate with popular third-party apps like Xero, Quickbooks and JotForm to help with every aspect of your cleaning business.

Want to see additional partners we work with? See our integrations page

Start using our booking system today!

Scheduling that puts time in your hands.

“We no longer have to play phone tag with customers! They just email us their enquiry, and we provide a link for them to schedule their appointment through Square. It’s efficient and 100% digital”

Nanetta Rapuano
Longhorn Grill Cleaning

Pick the plan for you

No hidden fees. Change or cancel at any time.
Custom pricing and discounts are available for qualifying businesses in Australia.

Free

The basics to run your own business while staying ahead of schedule.

$0/mo.

for a single location.

Processing rate per transaction:

  • 1.6%
Get started free
Top Free Features:
  • Unlimited staff accounts
  • Custom booking website and social media integrations
  • Integrated payments
  • Automatic text and email reminders
  • Automated contracts
See more

Plus

More advanced features for growing teams that offer top-notch service.

$40/mo.

per location.

Processing rate per transaction:

  • 1.6%
Start free trial
Top Plus Features:
See more

Premium

A complete plan that meets complex booking and staff management needs.

$90/mo.

per location.

Processing rate per transaction:

  • 1.6%
Start free trial
Top Premium Features:
See more

1.6% card present rate applies for Square Sellers who sign up on or after 30 May 2024, or who signed up prior to this date and subscribed to Square Appointments Plus or Premium. The rate of 1.9% will apply for all other Square Sellers who signed up prior to this date when using Square Reader, Square Stand or Tap to Pay, as listed in the Square Fee Schedule.

Contact sales for custom pricing

If your business processes over $250K in card sales per year, you may be eligible for custom pricing packages. This would include everything in Square Appointments Premium, a dedicated account manager in Australia and discounts on optional business tools, such as Square Online, Square Loyalty and more. Contact sales

Compare plans

For payments taken online, by invoice or keyed in manually, see card-not-present processing rates.

Awarded Canstar’s Most Satisfied Customers, Merchant Services, 2021 - 2023

See what others have to say

More tools to help you succeed.

Your Square account unlocks a powerful platform of services and add-on tools that work together. Here are just a couple of them:

Customer loyalty program

Build a customer loyalty program straight from your Square Dashboard or Square Online website and reward repeat customers.

Email marketing software

Create, send and track email marketing campaigns in minutes right from your Square Dashboard.

Want to learn more about what Square has to offer?


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FAQs

  • What are the benefits of using Square Appointments for my cleaning business?

    Square Appointments has many benefits for cleaning business, including:

    • Allow your customers to book 24/7, even when you’re not working.
    • Protect your time with late cancellation fees and prepayment protection.
    • Accept bookings via Instagram, Facebook and Google.
    • Reduce no-shows with automated reminders and confirmation SMS and/or emails.
    • Strengthen customer relationships with customer profiles and notes.
    • Manage your team and multiple locations.
    • Manage your cleaning business from anywhere with the Square Appointments app.
    • Flexible pricing to suit any business size.
  • Can each employee have their own account profile for easy online scheduling with our clients?

    Yes, Square Appointments offers unlimited staff accounts for all plans. Your employees simply need to download the app and log in to their account.

  • Can I create and send cleaning service contracts with Square?

    Yes, to create and send contracts to your customers you can use Square Contracts. Choose one of Square’s predefined templates and customise it to meet your needs, or build an entirely new template from scratch for your business.

  • What types of cleaning services can use Square Appointments?

    Square allows you to run your cleaning business and take payments from anywhere. Types of cleaning services that can use Square Appointments include:

    • Commercial cleaning
    • Residential cleaning
    • Disaster cleaning and restoration
    • Janitorial and maintenance services for schools and large office spaces
    • Laundry and dry cleaning services
    • Green cleaning services
    • Pressure washing services
    • Medical cleaning for clinics and hospitals
    • Sports cleaning for sports facilities
    • Car and equipment cleaning services
  • Can I still schedule customers who call or text to book an appointment?

    Yes, you can easily schedule appointments for customers that call your cleaning business. Simply create a new appointment in your Appointments calendar and confirm which customer notifications you’d like enabled.Your staff will also receive appointment reminders to make sure they show up on the booked day and time to perform the requested service.

  • Can I use Square Appointments if I have a very large team?

    Square Appointments offers unlimited staff accounts with all plans so you can add multiple employees to accept cleaning service appointments.